Meet the Team Behind The Desk
Real People. Reliable Support. Fully Trained and Ready to Go.
At The Delegation Desk, we believe in more than just task completion, we believe in trust, communication, and commitment. Our team is made up of experienced virtual professionals who are not only highly skilled but also equipped to support CEOs and growing businesses with confidence, clarity, and care.Whether it's your inbox, your CRM, or your content calendar — there's a friendly face here who’s ready to take it off your plate.
your virtual powerhouse
Jolien
Head of Client Experience
Jolien oversees your client onboarding, inbox communication, and customer support flows. She ensures every client interaction feels seamless and elevated.
Shynna
Head of Operations & Task Management
Shynna ensures that everything runs like clockwork across the team. From assigning the right VA to each task to tracking deadlines and maintaining workflows, Shynna is the internal engine that keeps your delegation process smooth, structured, and stress-free.
Tina
Head of Executive Support
Tina ensures your schedule, inbox, SOPs, and client onboarding are handled with executive-level precision. Her calm presence and mastery of admin workflows make her an asset to busy CEOs.
Ken
Head of Systems & Automations
From funnels to CRM automations, Ken oversees all backend tech. He’s the strategist and systems thinker who makes sure your tools talk to each other and save you time.
Sam
Head of Design & Visual Content
Sam leads all branding, social graphics, and design assets. She combines creativity with marketing insight to make sure your visuals attract and convert.
Carla
Head of Lead Generation & Engagement
Carla leads all things outreach and audience connection. From sourcing ideal leads to sending strategic DMs and managing follow-ups in CRMs, Carla ensures your brand stays visible, responsive, and consistently growing without you lifting a finger.
What Makes Our Team Stand Out?
Fully Trained & Onboarded
Our team members go through internal training on systems, tools, workflows, and client communication before they're ever assigned to your business.
Excellent Communication Skills
All team members speak fluent English (written and spoken) and bring a friendly, client-first attitude to every task.
Time Management Focused
We select team members who can prioritize efficiently, stick to deadlines, and thrive with structure.
Equipped & Ready to Work
Every team member works in a quiet, professional environment using high-performance devices and cloud-based tools.
Proactive & Personable
Our VAs aren’t just doers—they’re thinkers. They anticipate needs, communicate clearly, and genuinely care about your business success.
The Back Office Dream Team
Fully Trained Assistants:
Our VAs undergo hands-on onboarding and internal training before they ever touch your business.
Excellent Communication Skills: Friendly, professional, and fluent in both written and verbal English.
Equipped & Ready to Work:
All VAs work from quiet environments, using high-spec computers and cloud-based tools.
Time Management Focused:
We select individuals who know how to prioritize, meet deadlines, and manage workloads efficiently.
Proactive & Organized:
Daily check-ins, weekly reporting, and team calls keep your tasks visible and your business moving.
what's included in every
client package
1 Dedicated Point of Contact
Fully Trained Virtual Assistants
Client-Specific Research
Custom SOP Documentation
Weekly or Bi-Weekly Strategy Calls
Daily Team Check-ins
Weekly Progress Reports